CWB Financial Group

Contact us

For general enquiries please contact 780.423.8888 or [email protected].

CWB Financial Group's corporate office is located at:

Suite 3000, 10303 Jasper Avenue
Edmonton, Alberta
T5J 3X6


For information regarding banking, rates, loans, personal investments through Canadian Western Financial or any other Canadian Western Bank service, please find the branch in your area.

For investor relations enquiries, please contact:

Canadian Western Bank 
ATTN: Investor Relations 
Suite 3000, 10303 Jasper Avenue 
Edmonton, AB T5J 3X6 
Telephone: 780.969.8337 
Toll free: 1.800.836.1886 
Fax: 780.969.8326 
E-mail: [email protected]

If you are a media representative looking to speak with a CWB Financial Group representative, please contact 780.441.2257 or [email protected].

Please report any lost or stolen cards as soon as possible:

 MasterCard ® 1.888.877.6262
 Business Visa® 1.866.839.3485 (in Canada)

While travelling abroad contact Visa Customer Care Services using their network of toll-free telephone numbers listed at

 Canadian Western Bank debit card During business hours: contact your branch

After business hours:

  • Apex® Bank Card: 1.888.424.3131
  • Ultimate Choice® Bank Card: 1.888.424.3131
 Motive debit card
Please consult the Motive website for information on lost or stolen Motive cards.