Privacy
Keeping your personal information safe is important to us
|
Important security notice CWB will never call, text or email you to ask for your personal information, including and especially your one-time verification code number. |
Your trusted partners in fraud prevention
CWB is committed to providing a secure banking environment, and employing a comprehensive, multi-layered approach to protecting our clients from fraud and security threats. We prioritize the security of our clients' accounts through advanced technologies and provide resources to help you stay informed about fraud and security threats. Through collaboration with regulators, law enforcement and other financial institutions, CWB proactively works to address the growing challenges of financial fraud and cyber crime.
Stop fraud before it starts
Do you suspect your account has been compromised?
We're here to help if defense measures fail and you become victim to identity or monetary theft. Contact your nearest banking centre with the following information:
- Describe the fraudulent incident.
- Provide any fraudulent emails or messages you received.
- If you have anti-virus or anti-spyware on your computer, providing the scan logs can be helpful.
In return we will work to immediately:
- Secure your accounts
- Assist with recovery of funds
- Co-ordinate fraud investigation including liaising with authorities when needed